Quarterly Red-Team Exercises: Fortifying Your Hiring Flows Against Fraud

Learn how to implement red-team exercises to enhance the integrity of your capture and interview processes.

A single lapse in your verification process can lead to significant financial and reputational damage.
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Your AI model just hallucinated in production, costing $50K in customer refunds. Imagine this: a single line of legacy code brought down your entire payment system during Black Friday. In the world of hiring, one fraudulent candidate slipping through your verification cracks can lead to significant financial losses, er

oding trust, and damaging your brand's reputation. The stakes have never been higher for engineering leaders to ensure that their hiring flows are robust against fraud.

Conducting quarterly red-team exercises is not just a good practice; it’s essential. These exercises simulate real-world fraud attempts to test the resilience of your capture and interview processes. By actively seeking out vulnerabilities, you can proactively address weaknesses before they are exploited by malicious,

actors. Red teaming helps you identify capture anomalies, voice mismatches, and mismatches to ID, allowing you to fine-tune your systems and processes.

### Implementation Steps 1. **Schedule Quarterly Exercises**: Assemble a red-team consisting of internal and external experts to conduct the exercises. 2. **Define Success Metrics**: Establish key performance indicators such as False Acceptance Rate (FAR), False Rejection Rate (FRR), and Mean Time to Respond (MTTR) to

measure effectiveness. 3. **Simulate Fraud Scenarios**: Create realistic scenarios based on current fraud trends, such as deepfake attempts or proxy candidates. 4. **Capture and Analyze Anomalies**: Use specialized tools to monitor for capture anomalies during the exercises. Document any mismatches or flags raised by

your systems. 5. **Develop Response Runbooks**: Create clear, actionable runbooks for reviewers to follow when anomalies are detected. Include guidelines for evidence handling, communication protocols, and escalation paths. 6. **Review and Iterate**: After each exercise, conduct a comprehensive debrief to identify what

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Key takeaways

  • Implement quarterly red-team exercises to identify vulnerabilities.
  • Use concrete signals like capture anomalies and voice mismatches.
  • Develop clear runbooks for response and evidence handling.

Implementation checklist

  • Schedule quarterly red-team exercises with a dedicated team.
  • Define key metrics for success: FAR, FRR, and MTTR.
  • Establish clear communication protocols for reporting anomalies.

Questions we hear from teams

What is a red-team exercise?
A red-team exercise simulates real-world fraud attempts to test the resilience of your hiring processes.
How often should we conduct these exercises?
Quarterly is recommended to ensure continuous improvement and adaptation to emerging fraud trends.
What metrics should we track?
Key metrics include False Acceptance Rate (FAR), False Rejection Rate (FRR), and Mean Time to Respond (MTTR).

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